Easy Return

Easy Return

Buy

Buy the products without any risk

Check

After buying product will come in to your hands. Check it

Send Back

After you receive the product if you dont like it send it back to us

Return Information

  1. At Bifeks page go to My Account than click on Orders
  2. At your orders you will see at Action Part click on View
  3. You will see Return button click on it
  4. Write which products are going to be returned
  5. Write Reason why you want to return
  6. Click on return
  7. Your will receive information email
  8. Take a not of your return code
  9. Put the products and invoice in package
  10. Return with Transport company

Product Return Time its 15 days from the day you receive the product

To use Free Return follow the steps described at Steps how to start Return process. In the end you are going to have the code for free return.

You can return back products with transport company that we have agreement. For this you will receive information with Email

You can not return products which are 1 time usable or products that have short date of expiration.

You can return the products that you dont like but you can’t return products that you have used. Used products, washed products and damaged products you can not return

Free shipping and free Return will gain all orders over 1500 den!

Easy Return mean that you have free return if you follow steps on how to start Return Process

When you return products dont forget to give free return code – free return code

Free return and Free shipping are applied on condition of Fair Usage Policy

Every order have his code so every return its going to be based on that code. You need to return products in different package if they are purchased in different orders.

If you followed the steps how to start return process in the end you will receive return code.

Return code also will be send you by mail.

If you have trouble further contact us!

If you receive your return code you have 7 days to return the product to us.

If you pas 7 day duration you will need to go throw return process again.

Return will be valid if you are in 15 days of return time

We give Free Shipping and Free Return to every purchase over 1500 den.

Basic rule its to make purchase over 1500 den and you gain opportunities of free transport

From practice we have saw smart costumers who have try to benefit from our system. They have bought products for 1500 den products to gain free shipping than have returned the products they didnt wanted to buy.

For this reason we have applied Fair Usage Rule

Fair Usage Rule mean if you buy 1500 den product than you return back some of them and your total of order go below 1500 den than you will be charged for shipping and return.

Example you make order of 3000 den worth of product and you return back 1600 den worth of product your total become 1400 den worth of product than we charge you for shipping and return so you dont get full return payment of 1600 den.

We think this is Fair Usage

You can not return products which are 1 time usable or products that have short date of expiration.

You can return the products that you dont like but you can’t return products that you have used. Used products, washed products and damaged products you can not return

Product return time its like below:

  1.  When we receive the product there is process of control if returned products are appropriate to return condition.
  2. If products are appropriate to return condition we will return your money between 2-10 days
  3. If products are not appropriate with return condition we will return the product to your address

When we return money to your back account credit or debit card you will receive email from us.

Your balance of your debit or credit card will show after we make payment but be aware that sometimes banks show this 2-3 days after we send the money. This depends from Banks

Important: Fair Usage Rule will be applied on returned products if order total go below 1500 den.

Based on Law of Republic of Macedonia we give 15 days return time. After 15 days period time you can not return back your product.

If you return product of order which are applied discount or products on sale you dont lose discount for other products on that order.

Important: your order need to meet condition of Fairs Usage. Your order need to stay over 1500 den